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Follow this integration guide to connect your Shopify data to SourceMedium.

Shopify is the source of truth for your orders, customers, and products.

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How to connect

SourceMedium connects to Shopify with a secure authorization that you approve in your Shopify admin.
1

Enter your Shopify store domain

Find Shopify in the connector picker, enter your store domain, and click Connect. SourceMedium uses your permanent .myshopify.com domain (for example, mystore.myshopify.com); you can type just mystore or the full domain. This kicks off the Shopify authorization.
How to find your store domain: It is your permanent .myshopify.com address, not your customer-facing domain (like mystore.com). Two ways to find it:
  • From your admin URL: Log in to Shopify. The store name in the address bar, admin.shopify.com/store/mystore, means your domain is mystore.myshopify.com.
  • From settings: In your Shopify admin, go to Settings → Domains. Your .myshopify.com domain is always listed there, even if you sell on a custom domain.
2

Authorize in Shopify

A Shopify window opens. Sign in if prompted, then approve the access SourceMedium requests. SourceMedium asks for read-only access to your orders, customers, products, inventory, locations, marketing events, returns, and fulfillment data, and nothing more.
3

Confirm it is connected

When you finish, the window closes and the connection shows Connected. SourceMedium begins its first sync automatically.
Shopify requires a store Admin to authorize the connection. If newer permissions are ever added, you may be asked to re-authorize before SourceMedium can read the additional data.

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Product metadata changes

Shopify product and variant metadata is ingested into SourceMedium and appears in product and order reporting. If you change a product name, variant name, SKU, product type, vendor, or product tags in Shopify:
  • SourceMedium should pick up the changed metadata through the Shopify integration after the relevant sync and transformation refresh.
  • Product reporting usually reflects the current Shopify product metadata after refresh, so historical orders may show the updated name.
  • You usually do not need to create a SourceMedium-side mapping change for a normal Shopify product name edit.
  • If the product is used in custom dashboard logic, custom SKU groupings, or Configuration Sheet rules, review those rules after the Shopify change.
If a product metadata change does not appear after the expected refresh window, send SourceMedium the Shopify product or variant ID, the field changed, old value, new value, and where you expected to see it.

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How subscription order classification works in Shopify

SourceMedium can classify Shopify subscription behavior using several signal types:
  • direct subscription-platform integrations such as ReCharge, Skio, Stay AI, Loop Subscriptions, or Retextion
  • explicit Shopify line-item metadata and properties
  • legacy order tags and app/source signals
To improve subscription reporting quality:
  • Preserve explicit subscription properties emitted by your subscription app.
  • Avoid relying only on order tags when line-item metadata is available.
  • Share with SourceMedium if your app writes both subscription and one-time line-level indicators.